REFUND POLICY

IS IT POSSIBLE TO RETURN THE DOMFORMS PRODUCT?
Online store www.domforms.com strives to provide the highest level of customer satisfaction and the best product quality. If for any reason our products do not meet your expectations, we offer our customers a 14-day return policy from the delivery date. The cost of return shipping is borne by the buyer. Purchases made during promotions, sales or other promotional periods are not accepted for refund. Damaged, used or painted items are non-refundable.

HOW DO I MAKE A PRODUCT REFUND?
To be eligible for a refund, your item must be in the same condition as you received it, unworn or unused. The packaging in which the goods are delivered must be placed in another packaging box or wrapped with plastic bubble wrap so that it can be returned undamaged.
To start a refund, you can contact us at info@domforms.com . If your refund is accepted, we will send you instructions on how and where to send your parcel. Items sent back to us without a prior request for a refund will not be accepted.
We will notify you as soon as we receive and verify your refund and let you know if the refund has been approved or not. If approved, your payment will be automatically refunded to the original payment method within a certain number of days. Please keep in mind that it may take some time for your bank or credit card company to process and send a refund.

CAN I EXCHANGE THE GOODS?
You can exchange a headdress that did not suit you for a new one. In case of exchange, the new newsletter will be free for you.

You can always contact us for any refund issue at info@domforms.com .